1. Talk to us
Tell us your state and how you prefer to be contacted. No medical records are required to begin.
PERSONAL HELP
Prefer a person? I can help.
You do not have to start with an upload.
Start with a short email or the contact form. We can explain the process and proposed fee terms. Paid work and provider contact would require a signed service agreement and a separate signed provider authorization through an approved process. No receiving channel for actual bills is active here.
Protect your privacy: Ordinary email is not automatically encrypted end to end. Please do not attach medical bills, diagnoses, insurance cards, Social Security numbers or other patient details to your introductory email.
2. Review the terms
A service agreement and separate provider authorization would need to be signed before paid work or provider contact. An introductory email does not sign either document.
3. Send documents safely
The receiving process for real bills is not active. Do not send a medical document until a case-specific approved channel is available.
How would signing work?
The public fee explanation is available now. A service agreement and separate provider authorization would be provided for signature only when the process is approved. Asking a question does not sign either document.
Ask about signing steps